Corporate Social Responsibility

Environmental governance

Environmental governance

  • Avoid usage of paper and promotion of online and non-paper interaction channels with the customers.
  • ~125,000 pages of paper are saved per month, equals to 15 big trees.
  • Digital revolution on the Moldovan market by piloting cardless ATMs, thereby diminishing the need for plastic cards and reducing possible plastic waste.
  • All offices have paper collection boxes for the purpose of recycling; bathrooms have air hand-dryers.
  • Usage of LED lamps as illumination and reduction of plastic waste.
  • Eco-friendly packaging for business lunch deliveries.
Social responsibility

Social responsibility

  • Responsible lending with full transparency, clear pricing and no hidden costs.
  • Offer clients in underbanked markets financing for their daily basic needs as well as for the improvement of their lifestyle.
  • Support several education campaigns to increase financial literacy; donated to hospitals and sponsored sports clubs.
  • 100 000 lei (ca 5000 euros) was donated to the Republican Clinical Hospital “Timofei Moșneaga” in Moldova.
  • #Granny_Stay_Home campaign launched to bring food home to the elderly in Moldova
  • Medical equipment donated to Tirana Hospital and food packages distributed to families and pensioners in need in Albania.
  • Over 100 medical suits and high-quality protection masks donated to the public clinics in Macedonia.
Governance

Governance

  • Eco-friendly packaging for business lunch deliveries. 
  • Non-discrimination policy and inclusion policy fully implemented in all Group companies.
  • Well-balanced gender diversity among the group.
  • Offer its employees work and self-improvement opportunities such as further education, team training and attractive bonuses. 
  • Health and safety of employees as priority. 
  • IuteCredit is the first company from Estonia listed in the General Standard of the Frankfurt Stock Exchange.
Solid taxpayer

Solid taxpayer

  • We support the local economies with tax revenues and on top of that, we support local events, the environment, and education. We are a responsible corporate citizen and a solid taxpayer in all countries.
Responsible lending

Responsible lending

  • We promote responsible lending, which means our loan terms are transparent, there are no hidden costs and we have adequate loan and interest rates conditions in microfinance.
  • We offer installment loans, where the principal, interest and other fees must be repaid according to a mutually agreed monthly schedule.
  • We do NOT offer payday loans and do not believe in that kind of credit that people take with a very high cost just to survive until the next payday.
Less grey economy

Less grey economy with transparent transactions

  • We bring the competence of e-Estonia to countries that are open to developing and digitizing their financial sector and economy.
  • We make decisions based on analysing big data, increase competition in the finance sector, help to develop the local economy and decrease the share of the “grey economy”.