Work Process

Published on: 13 Jun 2019

As at 31.12.2018, 300 people including the management and IT team served 150,000 active loan customers and work with pool of 400,000 customers, by doing more than 200,000 manual work operations (customer contacts, inquiries and checks) per month. Work process is highly automatized, to allow people do what the humans are best at: being human. We ourselves compare IuteCredit’s internal work processes in creating and maintaining the loans to work processes of a modern car manufacturer. Robots, high efficiency, but with a smile.